FAQ

Basic Questions

Logomaker is a smart online logo software that allows you to create a unique logo for your business in seconds. Using your company information and logo preferences, its A.I. technology generates hundreds of potential logos and allows users to easily customize as needed. Logomaker also creates an entire branding kit for your business based on your chosen logo and brand preferences.

  1. Millions of assets including icons, fonts, and color palettes. Logomaker’s ever-expanding library ensures that you have everything you need to create high-quality designs.
  2. Millions of AI-generated icons. ​Save time with automated icon generation based on your branding needs.
  3. Create a full branding kit. Opt for the premium package and get a branding kit complete with logo narration, logo variation, sample merchandise, and many more!
  4. Downloadable in multiple formats and dimensions. Download your logos in high resolution in either JPG, PNG, SVG, and PDF.
  5. Smart editor. ​Easily edit your video’s clips, transitions, text, music, and voiceover, no video-creation background required.
  6. Smooth integration with other tools. Save your brand’s logo, mockup, color palette, and font family in your assets, and easily integrate them into your other design creations.
  7. Collaborate and share your designs with your team members.
  8. Runs on your browser. Videomaker runs entirely on your internet browser, no need for complicated software installation.
  1. Freelancers that need logos for themselves or for their clients’ branding needs.
  2. Marketplace Sellers ​that want to stand out in their respective markets with a stunning personalized logo.
  3. First-time Business Owners that have no marketing background and would
  4. Small Business Owners that need brand logos but lack the budget and technical know-how.
  5. Enterprises ​that are looking for a faster way to create logos for their various products.

Creating your Logo

You are free to make logos for a wide variety of purposes. However, you are NOT allowed to use Logomaker to create logos that may be found to be any one or a combination of the following:

  1. Pornographic or sexually explicit;
  2. Violent
  3. Reasonably likely to cause harm;
  4. Reasonably considered slanderous or defamatory.

At the moment, you can only use fonts listed on Logomaker.

The standard size dimension of the logo is 600 px (w) x 600 px (h).

Downloading your Logo

You can download your logos once you purchased the logo. Under ‘Your Profile’, you can retrieve your logo under ‘Saved Logos’. Select the logo you purchased and click the ‘Download’ button.

Based on the package that you purchased, you will receive:

  • Premium package:
    • JPG - which is recommended for online usage, to upload on social media, etc.
    • PNG - which is recommended for online usage that requires higher resolution or with transparency background.
    • SVG - which is recommended for general printing or editing (using third party editing tools)
    • PDF - which is recommended for general printing.
  • Basic package:
    • PNG
    • SVG

Purchasing your Logo

After your payment has been processed, you will be able to download your logo right away from our site on the post-purchase page. Just be sure to stick around after your payment goes through.

Once the logo is purchased, you are not able to make any changes. If you want to make changes to one of your projects, you will have to purchase it again.

Devices

Logomaker runs on all desktop and laptop devices and can be accessed through all major web browsers including but not limited to Google Chrome, Safari, Mozilla Firefox, and Internet Explorer. Google Chrome is the recommended browser.

Yes, you can. Your video projects are tied to your account rather than your device. For as long as you are logged into your Inmagine account on the device you want to work on, you will be able to access all of your logos.

Terms of Use

No, you don’t. Kindly refer to our license terms (insert link) to read more about the copyright of your logo.

No, you can’t.

You are allowed to create logos as a service for clients for a fee but are not allowed to sell the logos as stock content.

Logomaker generates over a million different logo options for every input which means that it will be personalized for you and your brand. Hence, the chances of someone creating an identical logo is low. Kindly note that we do not remove the icons or other elements that you had used for your logo after you have purchased it.

Troubleshooting

If Logomaker stops functioning, first try to fix the error with these troubleshooting steps:

  1. Make sure you are on a laptop or desktop.
  2. Make sure your internet connection is working normally.
  3. Make sure that you are using the latest version of your browser.
  4. Reload the page.

If the screenshots attached along with your login details to info@designs.ai with subject line “Logomaker - Error” so we can further investigate.

If you have forgotten your password, simply click the Forgot Your Password link at the login page and follow the given instructions.

If you can’t find your industry on our list, let us know at info@designs.ai with subject line “Logomaker - Suggestions” and we’ll consider to add it in the future.

If you receive an error while downloading your logo, first try to fix the error with these troubleshooting steps:

  1. Make sure your internet connection is working normally.
  2. Save your file and reload the page. Attempt to download again afterward.

If the above steps still don’t resolve the issue, please send an official report with relevant screenshots attached along with your login details to info@designs.ai with subject line “Logomaker - Download Issue” so we can further investigate the file.